Promotion types and their conditions
Here at https://www.wholeharmony.ca/, we design casino promotions according to easily understood conditions, real-world value and games our players know well. Our bonus offers may include a deposit-match rate on deposits, complimentary spins on selected slots, cashback on eligible losses, or entry rewards for defined games. Availability can vary by promotion period, account location and payment option, so every offer is displayed with its own details before joining the offer.
We make promotion terms simple to check before you claim them. Important details include the smallest deposit, qualifying playthrough requirement, maximum bonus sum, expiry period and any game restrictions. The https://www.wholeharmony.ca/ website is the place to check the current offer page, available games and the conditions attached to your account.
| Promotion type | What our offer provides | Conditions to check |
|---|---|---|
| Deposit match | A percentage of an eligible deposit is credited as promotional balance. | Minimum deposit, qualifying payment method, wagering requirement and maximum bonus. |
| Free spins | A set number of spins on selected slot games. | Eligible titles, spin value, wagering conditions and offer expiry. |
| Cashback | A percentage of eligible net losses returned according to the promotion period. | Calculation period, qualifying games, minimum threshold and cashback cap. |
| Game-specific reward | A bonus linked to an individual game or small collection of games. | Game launch timing, qualifying play, maximum reward and claim window. |
Our promotional balances are kept apart from your deposited money, and they can be used solely as permitted by the offer. A bonus is not a guarantee of profit: wagering applies to the value of the bonus unless the published terms specify otherwise. We as well reserve the right to adjust or withdraw an offer where required by law, a licensing condition or an error in its operation.
Eligibility and account rules for our offers
Your account must be accurate, verified and has no account issues before we can apply an offer. Age and identity verifications may be required, and multiple accounts, suspected abuse or contradictory account information can prevent eligibility for the promotion. These controls protect our players and keep reward credit applied to the correct account.
To claim a deposit match or bonus spins, use the opt-in instructions shown with the offer and make an eligible deposit where required. If the deposit falls outside the stated window, meets the minimum but not the payment-method rule, or comes with a transaction reversal, the offer may be unavailable. If you are comparing our overall casino platform, our approach fits a balanced list of best online casinos canada by keeping claim rules visible instead of relying on vague bonus language.
| Eligibility point | Our requirement |
|---|---|
| Account verification | Complete any requested identity and age checks before claiming. |
| Single account | Use one account for each member and keep your details current. |
| Qualifying deposit | Meet the amount, timing and payment-method conditions shown in the offer. |
| Claim deadline | Claim or opt in before the stated promotion expires. |
| Bonus wagering | Complete the stated wagering requirement before bonus funds can be withdrawn. |
| Maximum conversion | Observe any cap that limits how bonus winnings convert into withdrawable funds. |
Your balance of credited bonus funds is personal to your account and may not be transferred to another player. We may request extra information when an offer is unusual, and we can withhold bonus credit while a review is in progress. If a promotion is credited incorrectly, we may reverse the incorrect amount without removing money that were properly earned.
Payments linked to promotional deposits
The payment option used for your deposit may determine whether a promotion applies. Available account funding and withdrawals differ by region, and some methods may transfer their own costs, settlement times or minimum and maximum limits. Check the payment details on our platform before you deposit if the promotion names a specific method. Your deposit confirmation and the offer terms should both show the same transaction.
When a qualifying deposit is reversed or withdrawn before the related wagering period ends, the relevant bonus may be removed. Withdrawals are processed to a qualifying way to pay within your account; using a new method may require extra verification. Promotions never remove the requirement for checks of identity, account ownership checks or regular payment controls.
Bonus features across our selection of games
Our promotion catalogue may apply across various areas of our casino, but game eligibility stays listed in the offer. Slot titles often support free-spin rewards and deposit matches as their wagering can be counted for each spin. Table titles might be eligible for cashback or chosen game-defined rewards, while running games may have various rates of contribution.
| Game category | Common promotion feature | What members should verify |
|---|---|---|
| Slots | Free spins or a deposit match | Selected titles, spin value, eligible stake levels and bonus expiry. |
| Blackjack | Cashback or game-specific credit | Qualifying variants, contribution rate and maximum promotional amount. |
| Roulette | Cashback on eligible losses | Included betting markets, settlement rules and promotion period. |
| Poker-style games | Percentage reward or cashback | Whether any side bets or jackpot-style options count toward wagering. |
| Live table games | Selected cashback or game rewards | Game availability, contribution rate and any maximum win conditions. |
Varied games count to wagering at distinct rates. A game with a 100% contribution comes with the full bet, while a lower-contribution game counts only the stated portion. Some games do not count to wagering. Jackpots, bonus buy features and certain side bets may not qualify, so check the wagering table before applying a promotion to a title with special features.
Free rounds usually apply solely to the slot games named in the offer. Their value is locked by us and may change from game to game. Cashback is computed according to the stated period and eligible losses, not as an assured refund of each deposit. Game-defined rewards may require a qualifying wager before credit is issued.
Using our promotions responsibly
We support promotions as entertainment, not as a way to offset previous losses or spend more. Set a spending limit that matches your budget, use only money you can comfortably afford to lose and take a break when casino play stops feeling recreational. A elevated bonus can also add wagering requirements to complete, so pick an offer in line with your available play not by its headline amount.
- Read the full promotion terms before opting in, including contribution rates, expiry dates and maximum conversions.
- Use the promotion tracker in your account to check remaining wagering when that feature is available.
- Contact our support team if a qualifying deposit or bonus has not appeared as expected.
Our customer support can explain terms of the offer, player account condition and the payment processing. Keep your login information private and never allow another person to use your account. If your play becomes difficult to control, leave the casino for a while and use account limits or self-exclusion alternatives.
At wholeharmony, we aim to make each promotion understandable and each claim straightforward. Consult the present terms, choose qualifying games and stay within your own account limits. Our casino bonuses are designed to provide more options for your play, while our deposit, withdrawal and verification rules continue to apply.